Shipping Policy
At ElixLabs, we strive to ensure that your shopping experience is seamless from order to delivery. We proudly ship across the United States from Pinedale, Wyoming.
Shipping Options & Timeframes
- Standard Shipping: 3 to 8 business days, after processing time.
- Economy Shipping: 7 to 12 business days, after processing time.
Please note that shipping times begin once your order has been processed. Orders are typically processed within 1–2 business days, however it can take up to 7 days to process your order and receive a tracking number. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your selected shipping method and location.
Order Tracking
You will receive an email with tracking details once your order has been shipped. If you have any issues or do not receive tracking information, please contact us at hello@try-elixlabs.com or call (808) 646-7939.
Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to weather, carrier issues, or high order volumes. We appreciate your patience and understanding in such cases.